Refund & Shipping Policy

Effective Date: 27th May 2026

Houseparty.guide merchandise is fulfilled and shipped through Printful.

Shipping

Shipping times may vary depending on:

  • Product availability

  • Production schedules

  • Shipping destination

  • Carrier delays

Estimated delivery times are not guaranteed.

Refunds & Returns

Because products are made to order, we generally do not accept returns or exchanges unless:

  • The item arrives damaged

  • The item is defective

  • The wrong item was received

To request assistance, contact us within 14 days of delivery at events@houseparty.guide

Please include:

  • Order number

  • Description of the issue

  • Photos if applicable

Lost Packages

We are not responsible for packages lost due to incorrect shipping information provided by the customer.